Network Issue - Cowes Area - Incident details - WightFibre Network Status

Network Issue - Cowes Area

Resolved

Partial outage

Started 17 days agoJuly 10, 2026Lasted 43 minutesJuly 10, 20264:555:38 PMUTC

Affected

Internet

Cowes area

Updates

Resolved
July 10, 2026 at 5:38 PMUTC
Resolved
July 10, 2026 at 5:38 PMUTC
The service issue affecting some customers in the Cowes area has now been resolved.
Our engineering team attended the affected site, completed their investigations and carried out the necessary work to restore service.
We would like to apologise for any inconvenience caused and thank all affected customers for their patience and understanding while we worked to resolve the issue. If you are still experiencing any problems with your service, please contact our support team.
Investigating
July 10, 2026 at 4:55 PMUTC
Investigating
July 10, 2026 at 4:55 PMUTC
We are currently investigating a service outage affecting some customers in the Cowes area.
A member of our engineering team is on their way to the affected site to carry out further investigations and identify the cause of the issue. We will provide a further update as soon as more information becomes available.
We apologise for the inconvenience and thank you for your patience while we work to restore service.