As part of our ongoing commitment to providing a reliable and resilient service, we will be carrying out essential maintenance on one of our core voice service platforms.

During this work, services will be temporarily routed through an alternative platform while we increase system storage capacity and perform routine checks. This helps ensure continued stability and reliable performance for our customers.

🚦 We do not expect any interruption to customer services, and all traffic will be managed through our backup platform throughout the maintenance window. However, as this work involves critical infrastructure, services will be considered at risk during this period.

Our engineers will be closely monitoring the platform before, during, and after the maintenance to ensure everything operates as expected and to minimise any potential impact. 👨‍🔧✅

Time and Date of Scheduled Works

📅 Tuesday, 11 August 2026
⏰ 8:00 PM – 10:00 PM

This maintenance has been scheduled during the evening to reduce any potential inconvenience to customers.

Thank you for your patience and understanding whilst we carry out this important work.

Best Regards,
WightFibre Customer Service Team