Our engineers have identified a fault affecting network equipment in the area for a small number of customers. Following investigation and attempts to resolve the issue, it has been determined that a component within the network needs to be replaced.

Customers may currently experience slower than normal upload speeds. To restore normal service, an engineer will be attending the affected equipment to carry out the necessary repair work.

During the repair, there may be a brief interruption to service while the faulty component is replaced and tested. Our engineers will work to restore full service as quickly as possible and minimise any disruption.