Sandown Service Outage - Incident details - WightFibre Network Status

Sandown Service Outage

Resolved

Partial outage

Started about 2 months agoAugust 24, 2026Lasted 16 minutesAugust 24, 20266:366:52 PMUTC

Affected

Internet

Sandown area

Updates

Resolved
August 24, 2026 at 6:52 PMUTC
Resolved
August 24, 2026 at 6:52 PMUTC
We are pleased to confirm that this incident has now been resolved and services should be operating normally.
If you are still experiencing issues with your broadband connection, please reboot your equipment by turning it off and back on again at the power source.
Should the issue persist after rebooting, please contact our Customer Service Team on 01983 242424, who will be happy to assist.
We would like to apologise once again for any inconvenience this disruption may have caused and thank you for your patience while we worked to resolve the issue.
Investigating
August 24, 2026 at 6:36 PMUTC
Investigating
August 24, 2026 at 6:36 PMUTC
We are currently investigating an issue affecting broadband services in the Sandown area.
Our technical teams are working to identify the cause and restore services as quickly as possible. We understand how important it is to stay connected and apologise for any inconvenience this disruption may cause.
We will provide a further update as soon as more information becomes available.
Thank you for your patience and understanding.