We’ve given our service status page a fresh new look to make it even easier to stay informed. Everything you’re used to is still here — including all historical updates — along with the same reliable, real‑time information on our services.
Our Network Status Page gives you a quick and easy way to see how our services
are performing across the Island. Here you’ll find real-time updates on
broadband, phone and TV services, along with information about any known
issues or planned maintenance. It’s the fastest way to check whether a problem
you’re experiencing is already being investigated by our team.
If you’re having trouble but nothing is showing on the Status Page, we’re here
to help. You can
log a case through the My Account Portal or call our friendly Customer
Service team on 01983 242424.