We are currently aware of a power outage affecting the local area, which has impacted network equipment serving some customers connected through parts of our Newport network.
Our monitoring systems indicate that the affected equipment is currently operating on battery backup power, and we have received notifications from the local electricity provider confirming a significant power outage affecting approximately 2,000 customers.
Some business and residential customers in the area may be experiencing a loss of service or intermittent connectivity while this power issue remains ongoing. Our engineers are actively monitoring the situation and will continue to provide updates as further information becomes available. 🧑🔧📡